How do you deliver a remarkable customer experience?
Do you even have an idea of what a remarkable customer experience could look like?
Bill Svoboda, Co-Founder of CloseSimple, will let you in on some of his secrets as well as tell you how purple cows and black boots factor into this.
Bill will also cover the following topics:
1. What is a 6-star review?
2. How to create a consistent closing experience
3. Understanding the difference between customer care and customer service
4. How to give your customers a feeling of control during the closing experience
Thank you for joining us! 70+ years of being your partner. Not your competitor.