How do you deliver a remarkable customer experience at the closing table and beyond? First, let’s start with defining what that looks like.
Bill Svoboda, Co-Founder of CloseSimple, will let you in on some of his secrets as well as tell you what purple cows and black boots factor into this.
Bill will also cover the following topics:
1. What is a 6-star review?
2. How to create a consistent closing experience
3. Understanding the difference between customer care and customer service
4. How to give your customers a feeling of control during the closing experience
Thank you for joining us!
To learn more about about how CloseSimple works with title insurance companies, visit https://www.closesimple.com/.